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TECHNICAL SUPPORT
DOWNLOADS
Visit our Downloads page to get the most recent version of Evolution Software or obtain an update.
Please see this How-to article for instructions on how to download Evolution Software. DOCUMENTATION
SynergyPro Solutions provides documentation for Evolution Software.
The documentation manual is available in HTML and PDF format, and can be viewed online. You can print the current page displayed in the browser, or entire manual from the PDF version of the documentation. Viewing PDF files requires Adobe Acrobat Reader. You can download Adobe Acrobat Reader free at the Adobe web site. To download Adobe Acrobat Reader click on the icon below: ![]() Documentation updates will be added to this page as they become available. Check back periodically for updates. HOW-TO ARTICLES
Through step-by-step, Evolution How-to articles can help you learn how to use Evolutions Software:
HOW TO CONTACT US
Our technical support team can be reached at 1-866-642-2343,
from 9:00am to 5:00pm Eastern time or by email at support@synergyprosolutions.com.
If you have any comments, suggestions or features you would like to see added to the Evolution F&I Software Program, please make your suggestions using our online form or call the office at 1-866-642-2343. We welcome all of your comments and suggestions. TECHNICAL SUPPORT POLICIES, PROCEDURES AND SERVICES
Support includes:
All problems reported to Technical Support are initially handled by a consultant who works with the customer to identify and (in many cases) solve the problem. If the consultant cannot resolve the problem on primary contact, he/she assigns it a tracking number and does additional research on the problem or passes it to a specialist. We will inform the customer within one business day if the issue can not be immediately resolved. All problems reported electronically will receive an immediate automated E-mail confirmation. A technical support representative will respond to the customer by phone or E-mail within 24 hours, with the exception of problems reported on weekends and holidays. |
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![]() 204-1945 King St E, Hamilton, Ontario L8K 1W2 Phone: 905-578-6853 • Fax: 905-578-3547 Toll-free: 1-866-642-2343 Email: Copyright © 2020 SynergyPro Solutions |